FAQs

FAQ Navigation

Customization
Wholesale and Large Orders
General
TCG & Tabletop Boxes
-Customization
-Sizing
-Variances
Jewelry
Trinket Boxes
Shipping
Returns
How it's made
__________________

Customization

Do you offer customization?

We'll happily make small changes to any of our items, including adding/modifying text, and changing/adding images provided to us. We're not currently accepting custom artwork requests though, that our in-house artist has to create, unless it's for a large wholesale order.

 

How much does customization cost?

The cost depends on what you're getting customized, and is a case-by-case basis. The more customized a product is, the more time goes into that individual piece, and so the price also increases. If the customization requires heavy image editing, then this will also increase the price.

 

How long does it take to get a custom order completed?

The time it takes varies case-to-case. If an already existing product is just being modified, then it may take less time than something that's being made completely from scratch. When you inquire about a customization, feel free to ask for an estimation and we'll try to get it as close to accurate as we can (Though we can't make guarantees on the time).

 

I know exactly what I want custom made!

Wonderful! The more details you give us, the easier it is to make a product that's perfect for you. We would like for you to know, however, that sometimes design concepts don't always align up perfectly with what we can do, so we may have to work with you to find a solution that still fits what you're wanting. But be assured that we'll always try our best to make it as accurate to your vision as we can.

 

I don't know exactly what I want, but I have a vague idea...

There's no problem with that at all! A lot of times we have customers come to us with only a vague idea of something they want, or they list off things they like, and we'll try to put the things you like or your idea into a visible image that we can transfer to your custom piece.

 

Will you start selling my customized piece to the public?

Sometimes we do publish items that we've custom made for others, as we reserve the right to re-use the designs we make. However we will never include your personal information in the item, if your customization did originally have any. We try to always assess whether we plan on re-using the design while we're working with our customers, because if we know that we'll re-use it before we sell the item, we don't charge extra for the customization.

 

You re-used the design you made for me, but still charged for customization

Unfortunately we're not always gifted with foresight, and don't always know for certain that we'll use a design we make. The same holds true for customized items for customers. We don't always know whether we're going to use the design as we're making it and wrapping up the sale, but we try to do our best. If we do re-use the design we made for you, and still charged you full cost, we will send you a generous coupon to use on your next purchase with us.

 

Wholesale and Large Quantity Orders

Do you offer wholesale or a discount for large quantity orders?

Absolutely! We'll happily work with you to fulfill whatever it is you're after, at as low of a price as we can offer given the volume wanted.

 

Will you accept custom design requests for a Wholesale purchase or a Large Quantity Order?

We do accept the request of custom artwork/designs for Large Quantity Orders, and we'll even work with you to have something designed from scratch to fit your needs. We've worked with companies before to provide something custom and unique, and specially tailored for them and their customers.

 

 

 

General

What are your products made of?

The main materials we use are Cherry Wood and colored Acrylic. We chose Cherry Wood for our wood products because of its surprising durability at 1/8th thickness, as well as its gorgeous coloring--which ranges from a reddish-pink to a golden-yellow. When sealed with a varnish it also gets a very faint golden luster.

 

Do you have a storefront?

At the current time, no, we don't have a physical storefront.

 

Do you have any other online locations that you sell on?

Yes! We currently sell on Etsy, and soon we'll be selling on Amazon Handmade.

 

Do you have any social media that I can connect with you on?

 Yes! You can find us on Facebook, Twitter, Tumblr, Pinterest, and Instagram. The links to all of these can be found at the top of this webpage as well as at the bottom navigation section.

Back to top

 


TCG & Tabletop Boxes

Can these be customized?

Absolutely! We're always happy to work with our customers to bring them a custom product they'll love, and we'll work with you every design step of the process to make sure you're satisfied. Please refer to our FAQ section on Customization for more answers regarding customization. 

 

What size are your boxes?

When you purchase one of our boxes, you'll be able to select the size you want. Our sizes are based on how many sleeved cards will fit in each box comfortably.

The following guide should help explain our TCG Standup Deck Boxes, since we make sure you know how many sleeved, nonsleeved, and doublesleeved cards can fit in each box size:

--65-Size--:
○ 65 Sleeved cards
○ 108 Unsleeved cards
○ 54 Double Sleeved cards
The inside dimensions of this box are: 1.55 x 3.6 x 2.71 inches (These numbers exclude extra height in the lid area)

--75-Size--:
○ 75 Sleeved cards
○ 116 Unsleeved cards
○ 64 Double Sleeved cards
The inside dimensions of this box are: 1.82 x 3.6 x 2.71 inches (These numbers exclude extra height in the lid area)

--85-Size--:
○ 85 Sleeved cards
○ 140 Unsleeved cards
○ 74 Double Sleeved cards
The inside dimensions of this box are: 2.09 x 3.6 x 2.71 inches (These numbers exclude extra height in the lid area)

--95-Size--:
○ 95 Sleeved cards
○ 156 Unsleeved cards
○ 84 Double Sleeved cards
The inside dimensions of this box are: 2.36 x 3.6 x 2.71 inches (These numbers exclude extra height in the lid area)

--105-Size--:
○ 105 Sleeved cards
○ 164 Unsleeved cards
○ 94 Double Sleeved cards
The inside dimensions of this box are: 2.63 x 3.6 x 2.71 inches (These numbers exclude extra height in the lid area)

Wood Variances, Aging, and Durability

Variances

Every box is slightly different, since the wood grain in Cherry Wood can vary. When we construct a box we make sure that all pieces are as close to being identical in color as possible, so you won't end up with a box with half of the sides being more yellow than the other half. (Although sometimes we will make the inner panels a different color, for contrast on box designs that use the back panels as part of the design) Keep this in mind when you're ordering a new box, because that could mean that despite getting a rather pink box the first time you ordered, your second order may end up more yellow in tone.

Aging

Over time, Cherry wood can sometimes darken in color--making the golden luster of the wood more vibrant. Darkening of the wood is not a defect.

Durability

Our boxes are made to be durable, and while dropping them shouldn't cause them to break, it may cave in any corners or edges that get hit during the fall. The wood can also be scratched with sharp objects.
While our boxes are sealed with a durable enamel, and won't be harmed if they come in contact with water, extended contact with moisture and high humidity should be avoided.

Back to top

 

 

 


 Jewelry

I'm allergic to some metals, can I wear your jewelry?

  • All of our post earrings are made with Titanium, and titanium ear backs, a metal that's hypoallergenic.
  • All of our Fishhook, or Frenchhook earring,s are made from Medical Grade Stainless Steel, which is also known for being Hypoallergenic.
  • Some of our necklace chains are Silver Plated, and as long as you don't have a silver allergy, should be able to wear our necklaces without problem. All jewelry that is made with silver plated chain will very clearly state that is.
  • Our Painted wood circle and square pendants that are copper-colored and bronze-colored are coated in brass, so should not be worn if you have an allergy to brass. The square and circle painted pendants that have a silver pendant and chain color are in fact coated with nickel, and should not be worn by anyone with a nickel allergy.

     

    Can I have a piece of jewelry customized?

    Absolutely! Just get in contact with us and let us know what you'd like and we'll make it happen. If you're looking to get something custom done, we highly suggest checking out our FAQ section on Customization.

     

    I'd really like a piece of jewelry that isn't just a modification anything you currently have

    We're always happy to work with you to design something for you! If you're looking to get something custom done, we highly suggest checking out our FAQ section on Customization. We also do reserve the right to begin selling any piece that we make custom for a customer--minus any personal information that may be included in the piece. If we DO plan on using the design as we're making the product for you, we won't charge you any extra for the customization.

    Back to top

     

     

    Trinket Boxes

     Can I get a box that's already made customized slightly?

    Absolutely! We can do as little or as much customization as you'd like. We're happy to work with you to make the product perfect for you. We recomment you check out our FAQ section on Customization for more information on customizing a product.

     

    Can I get a box that's completely unique?

    Of course--we've made plenty of boxes special ordered for people with something particular in mind. Even if you don't know exactly what you want, we'll work with you to figure it out. We recommend you check out our FAQ section on Customization for more information on customizing a box special for you.

    Back to top

     

     


    Shipping

    What shipping methods do you offer?

    By default our jewelry is shipped by 1st class USPS, though you may purchase upgrades.

    By default our boxes are shipped by Priority Mail through USPS, though you may purchase upgrades.

     

    How fast do you ship out your products?

     Jewelry we ship out between 1-3 business days after the purchase. Our Boxes are Made-to-order so they are shipped out anywhere from 3-14 days from purchase.

    Back to top

     

    Returns

    I gladly accept returns, exchanges and cancellations
    Just contact me within: 14 days of delivery
    Ship items back to me within: 30 days of delivery
    Request a cancellation within: 24 hours of purchase
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept full refunds for:
    • Custom or personalized orders

    We can only offer partial refunds on customized items. The customization cost will not be refunded.

    Conditions of return
    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
    Questions about your order?
    Please contact me if you have any problems with your order.

      Back to top

     

     

     

     

    How it's made

    Our deck boxes are made from interlocking pieces of engraved wood, fitted and attached together permanently, with a top lid that has a lip to fit perfectly with the body of the box, keeping it tight and snug when closed.

    Our dice boxes are also made from interlocking pieces of engraved wood, with a wooden slide nestled into the box that has a small, weak magnet on the end of the slide to keep the box closed when not in use.

    The wood used is our wood of choice, Cherry Wood. Chosen for its sturdy durability while remaining easy for our machine to work with, as well as its gorgeous subtle red and golden luster when finished. Each product after engraving and cutting is sanded by hand to ensure the surface is smooth, then sealed with a clear varnish.

    All of our boxes are made-to-order, so you can expect 3-14 days for your order to ship.

     

    Back to top

     

    //
    x

    asdasd

    asdasdasdsadasdasdas

    Earning and redeeming Reward Points

    $ 1
    Earns you
    2
    $ 1
    Redeems to
    5

    Ways you can earn

    • Product Purchase

    Learn more about our program